Job description
Role Support sales & marketing team in handling and documenting customer accounts - by preparing customer balances reconciled - by keeping the data organized and error free - by updating the data projects require to function. Receive and Promptly Respond to Customer Queries Document Issues and Resolutions Understand and master e-commerce logistics Serve as a liaison between customers and management. Understand, learn and master new tools and technologies as and when they are taught Achieve daily targets and create daily reports Ensure everything is working in a perfect manner Skills Power user of computers - working on multiple applications, multiple windows / tabs, constantly switching between them, to deliver work at a high speed. Power user of Facebook as a marketing tool - specially Facebook Groups and Facbook Messenger Group Chats, USA Chatting Etiquette Power user of spreadsheets, forms Tremendous learning attitude Ability to research and study new concepts and on the job Remote working requirements: Fast computer - laptop or desktop having audio video capability High speed broadband internet Except from 10 AM to 5 PM IST, you can work any other time Quiet place to work and to have online video meetings Employees from any city within India are welcome Educational Qualification - Graduate in Science subjects, but not mandatory. The ideal candidate will have a hunger to become a productivity ninja - ability and willingness to learn new tools and techniques to automate daily tasks to accomplish more in less and less time. People with minimum 1-2 years experience in any field can . Freshers are welcome to if they think they've got what's mentioned above.
RoleNon - Tech Support - Non Voice Industry TypeIT Services & Consulting Functional AreaCustomer Success, Service & Operations Employment TypeFull Time, Permanent Role CategoryNon Voice
Education UG :Any Graduate PG :Post Graduation Not Required
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